Privacy Policy

Last updated: April 14, 2026

AlwaysBestLifts ("we," "us," or "our") operates the website at alwaysbestlifts.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our site or request a quote.

Information We Collect

We collect information you voluntarily provide when you:

• Request a quote — name, email address, phone number (optional), company name (optional), and details about the lift you're interested in
• Contact us — any information you include in emails to sales@alwaysbestlifts.com

We also automatically collect certain technical information when you browse our site:

• Pages visited and time spent on pages
• Browser type and device information
• Referring website (how you found us)
• An anonymous visitor identifier stored in your browser's local storage

How We Use Your Information

• Respond to quote requests — We use your contact information to provide pricing, availability, and shipping details for the equipment you're interested in.
• Follow up on inquiries — We may contact you about your quote request or related products that match your needs.
• Improve our website — We use anonymous browsing data to understand which products and pages are most useful to visitors.

Information We Don't Collect

• We do not collect payment information through this website (all transactions are handled offline via quote and invoice)
• We do not collect Social Security numbers or government-issued IDs

We Don't Sell Your Data

Period. We do not sell, rent, or trade your personal information to third parties. Your contact information is used solely to respond to your inquiries and provide the products and services you've requested.

Cookies & Tracking

We use minimal tracking to understand site usage:

• Local storage — An anonymous visitor ID for basic analytics (no personal information)
• Google Analytics — If enabled, we use Google Analytics (GA4) to understand traffic patterns. Google's privacy policy applies to data they collect.

We do not use advertising cookies or retargeting pixels.

Data Security

We protect your information using industry-standard security measures including encrypted connections (HTTPS) and secure database storage. Quote submissions are stored in our database and accessible only to our sales team.

Data Retention

We retain quote request data for as long as necessary to serve your needs and maintain business records. If you'd like your data removed, contact us and we'll delete it within 30 days.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you
• Ask us to correct inaccurate information
• Request deletion of your personal data
• Opt out of follow-up communications at any time

Children's Privacy

Our website is intended for business professionals and is not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.